Sump systems, handled across your portfolio.

Why preventive beats reactive on sump systems.

A portfolio of 30+ buildings does not leave time to inspect every sump pump every spring. That is the part we are set up to handle for you.

The math on basement failures is similar across portfolios. A $400 sump pump that fails during a storm turns into a $6,000 dry-out, an insurance claim with a deductible, a displaced tenant, and a call to the owner that nobody enjoys making. The pump was going to fail eventually. We just want it to fail on a maintenance window, not during the spring thaw.

Running sump systems on a scheduled maintenance contract is the cleanest path. Predictable inspections, batteries replaced on a schedule, pumps swapped before they fail. The dollars work out similar to reactive work, the surprises are fewer, and your phone is quieter on the storm nights. That is the value of this relationship.

Sump pump maintenance, on a schedule.

What a typical contract covers:

• Annual inspection of every sump system in the portfolio, with a written report per building
• Pre-storm-season cycle test in March or April, before the spring water table peak
• Battery backup check and replacement when the battery is past its service life
• Discharge line inspection, the most common failure point, frozen lines and crushed pipes catch a lot of buildings
• Scheduled pump replacement when the unit is approaching end-of-life, on your maintenance window, not during a flood
• Documented service records for the building file, the carrier, and the owner

Pricing scales with the number of buildings. A single 4-plex looks different than a portfolio of 30 buildings. Call us and we will scope it.

When it does happen, fast dispatch.

For PMs on a maintenance contract, emergency response is built into the relationship. The contract reserves a same-day or next-day response window for active failures. You text, we go.

For PMs without a maintenance contract: we still take emergency calls, we just cannot guarantee same-day in peak season. The contract exists partly to give portfolio clients first-call priority during the busy weeks.

When it is clearly a mitigation-first situation (active water in finished space, contents at risk), we will tell you to call a restoration company first and we will follow. We do not compete on dry-out. How our restoration partnership works.

Multi-unit math, not single-house math.

A drain tile install on a 4-plex is not four times the cost of a single-family install. The crew is already there, the equipment is already on site, and most of the engineering work scales sub-linearly. We price portfolio work that way.

• Volume pricing on maintenance contracts when the portfolio is 3+ buildings
• Bundled inspections done on a single visit when buildings are co-located
• Standardized scope across the portfolio, so a service call at building 3 looks the same as building 12
• One point of contact, one invoice format, one report template

Quiet work, tenant-aware scheduling.

For occupied multi-family work:

• Tenant-facing notice template we can send to the building manager 1 week and 24 hours before work
• Dust filtration on every saw cut, work area sealed with plastic and tape
• No work during quiet hours unless you specifically request off-hours
• Daily clean-up so the common spaces stay usable
• Coordination with elevators, building access codes, mechanical rooms

For commercial buildings, mixed-use, or anything 3+ unit, our commercial scope page covers the IBC code framework and material specs we work to.