Care depends on your actual equipment
Drain tile, pumps, switches, batteries and discharge components have different inspection and care needs. Follow the instructions for the installed equipment and your written scope. There is no single annual time allowance or replacement interval that guarantees continued operation.
Things you can observe safely
From safe, accessible areas, look for disconnected downspouts, new water pooling near the foundation, a damaged discharge outlet, controller alarms or drainage components disturbed by storage or remodeling. Record what changed and when. Use equipment test controls only as directed by the manufacturer.
Review condition, not just a calendar
Service life depends on use, conditions and the actual component. Ask for a condition review when operation changes or records are missing. Do not open buried drain tile, disconnect discharge piping or flush a line based on a generic calendar checklist.
Changes worth reporting
Report new water on the floor, unusual noise, an alarm, a pump that will not start or stop, or a discharge outlet that appears obstructed. Photos and a note about weather and timing can help explain the issue. A symptom alone does not identify the failed part.
Leave electrical and concealed work to the right person
Do not handle electrical equipment in standing water, alter float settings, cut drainage components or disturb concealed pipework without the appropriate qualified help. A sealed lid or membrane should not be modified to perform a generic test.
Choose the next step that fits
For an existing WPNE project or warranty question, contact us with the project details and observed change. For a new water problem, explain where it appears and when it happens. Planned service, product coverage and workmanship coverage follow their applicable written terms. We do not promise emergency extraction or a guaranteed after-hours response.
Pump selection and optional backup · Drain tile and its limits · Written coverage